Buick Encore, Verano; Chevrolet Cruze, Sonic (2012-2014): Equipment
Recall 14V417000 · Jul 2, 2014 · General Motors LLC
2,990
vehicles affected
2,990
vehicles affected
Facts
- Recall number
- 14V417000
- Date
- Jul 2, 2014
- Maker
- General Motors LLC
- Units affected
- 2,990
- Kind
- Vehicles
- Component
- Equipment > Electrical
- Model years
- 2012-2014
- Started by
- The maker
- Hazard
- Electric shock
What is wrong
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
What can happen
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
The fix
Recall repairs are free of charge.
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Vehicles covered
4 models, 9 model years in all
Related pages
Questions and answers
Which vehicles are in recall 14V417000?
4 models: Buick Encore (2013-2014), Buick Verano (2013-2014), Chevrolet Cruze (2013-2014) and 1 more, about 2,990 vehicles in all.
What is the fix for recall 14V417000?
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for.
What can happen?
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.