Buick Encore GX, Envista; Chevrolet Trax (2024): Electrical system
Recall 23V744000 · Nov 6, 2023 · General Motors, LLC
60,154
vehicles affected
60,154
vehicles affected
Facts
- Recall number
- 23V744000
- Date
- Nov 6, 2023
- Maker
- General Motors, LLC
- Units affected
- 60,154
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel
- Model years
- 2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
What can happen
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Vehicles covered
3 models, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V744000?
3 models: Buick Encore GX (2024), Buick Envista (2024), Chevrolet Trax (2024), about 60,154 vehicles in all.
What is the fix for recall 23V744000?
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
What can happen?
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.