Cadillac Escalade, Escalade ESV, Escalade EXT; Chevrolet Avalanche and 6 more (2011-2012): Electrical system
Recall 14V827000 · Dec 30, 2014 · General Motors LLC
84,192
vehicles affected
84,192
vehicles affected
Facts
- Recall number
- 14V827000
- Date
- Dec 30, 2014
- Maker
- General Motors LLC
- Units affected
- 84,192
- Kind
- Vehicles
- Component
- Electrical system > Ignition
- Model years
- 2011-2012
- Started by
- The maker
- Hazard
- Fire
What is wrong
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
What can happen
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The fix
Recall repairs are free of charge.
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Vehicles covered
10 models, 20 model years in all
Related pages
Questions and answers
Which vehicles are in recall 14V827000?
10 models: Cadillac Escalade (2011-2012), Cadillac Escalade Esv (2011-2012), Cadillac Escalade Ext (2011-2012) and 7 more, about 84,192 vehicles in all.
What is the fix for recall 14V827000?
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for.
What can happen?
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.