Cadillac Escalade, Escalade ESV; Chevrolet Silverado 1500, Silverado 2500 and 8 more (2020-2022): Power train
Recall 24V797000 · Oct 24, 2024 · General Motors, LLC
463,295
vehicles affected
463,295
vehicles affected
Facts
- Recall number
- 24V797000
- Date
- Oct 24, 2024
- Maker
- General Motors, LLC
- Units affected
- 463,295
- Kind
- Vehicles
- Component
- Power train > Automatic transmission > Fluid/lubricant > Valves/valve body; Power train > Automatic transmission > Control module > Software
- Model years
- 2020-2022
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
What can happen
Rear wheel lock-up can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Vehicles covered
12 models, 24 model years in all
| Make | Model | Model years |
|---|---|---|
| Cadillac | Escalade | 2021 |
| Cadillac | Escalade Esv | 2021 |
| Chevrolet | Silverado 1500 | 2020-2022 |
| Chevrolet | Silverado 2500 | 2020-2022 |
| Chevrolet | Silverado 3500 | 2020-2022 |
| Chevrolet | Suburban | 2021 |
| Chevrolet | Tahoe | 2021 |
| GMC | Sierra 1500 | 2020-2022 |
| GMC | Sierra 2500 | 2020-2022 |
| GMC | Sierra 3500 | 2020-2022 |
| GMC | Yukon | 2021 |
| GMC | Yukon XL | 2021 |
Related pages
Questions and answers
Which vehicles are in recall 24V797000?
12 models: Cadillac Escalade (2021), Cadillac Escalade Esv (2021), Chevrolet Silverado 1500 (2020-2022) and 9 more, about 463,295 vehicles in all.
What is the fix for recall 24V797000?
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact.
What can happen?
Rear wheel lock-up can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.