Cadillac Escalade, Escalade ESV; Chevrolet Suburban, Tahoe and 2 more (2023): Suspension
Recall 23V642000 · Sep 20, 2023 · General Motors, LLC
189
vehicles affected
189
vehicles affected
Facts
- Recall number
- 23V642000
- Date
- Sep 20, 2023
- Maker
- General Motors, LLC
- Units affected
- 189
- Kind
- Vehicles
- Component
- Suspension > Rear
- Model years
- 2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
What can happen
A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Vehicles covered
6 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V642000?
6 models: Cadillac Escalade (2023), Cadillac Escalade Esv (2023), Chevrolet Suburban (2023) and 3 more, about 189 vehicles in all.
What is the fix for recall 23V642000?
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this.
What can happen?
A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.