Cadillac Escalade ESV, Escalade NA; Chevrolet Suburban, Tahoe and 2 more (2021): Steering
Recall 21V455000 · Jun 17, 2021 · General Motors, LLC
26,847
vehicles affected
26,847
vehicles affected
Facts
- Recall number
- 21V455000
- Date
- Jun 17, 2021
- Maker
- General Motors, LLC
- Units affected
- 26,847
- Kind
- Vehicles
- Component
- Steering > Steering control module
- Model years
- 2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
What can happen
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The fix
Recall repairs are free of charge.
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Vehicles covered
6 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V455000?
6 models: Cadillac Escalade Esv (2021), Cadillac Escalade NA (2021), Chevrolet Suburban (2021) and 3 more, about 26,847 vehicles in all.
What is the fix for recall 21V455000?
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at.
What can happen?
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.