Cadillac XT5, XT6; GMC Acadia (2023-2024): Visibility
Recall 23V681000 · Oct 12, 2023 · General Motors, LLC
42
vehicles affected
42
vehicles affected
Facts
- Recall number
- 23V681000
- Date
- Oct 12, 2023
- Maker
- General Motors, LLC
- Units affected
- 42
- Kind
- Vehicles
- Component
- Visibility > Windshield
- Model years
- 2023-2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
What can happen
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
Vehicles covered
3 models, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V681000?
3 models: Cadillac XT5 (2024), Cadillac XT6 (2024), GMC Acadia (2023), about 42 vehicles in all.
What is the fix for recall 23V681000?
Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service.
What can happen?
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.