Chevrolet LOW CAB Forward 4500, LOW CAB Forward 5500; Isuzu NPR HD, NPR XD and 2 more (2019): Electrical system
Recall 19V064000 · Feb 8, 2019 · Isuzu Technical Center of America, Inc.
264
vehicles affected
264
vehicles affected
Facts
- Recall number
- 19V064000
- Date
- Feb 8, 2019
- Maker
- Isuzu Technical Center of America, Inc.
- Units affected
- 264
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel
- Model years
- 2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
What can happen
An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.
Vehicles covered
6 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V064000?
6 models: Chevrolet Low Cab Forward 4500 (2019), Chevrolet Low Cab Forward 5500 (2019), Isuzu NPR HD (2019) and 3 more, about 264 vehicles in all.
What is the fix for recall 19V064000?
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will.
What can happen?
An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.