Chevrolet LOW CAB Forward 4500; Isuzu NPR HD (2020): Electrical system
Recall 20V720000 · Nov 20, 2020 · Isuzu Technical Center of America, Inc.
46
vehicles affected
46
vehicles affected
Facts
- Recall number
- 20V720000
- Date
- Nov 20, 2020
- Maker
- Isuzu Technical Center of America, Inc.
- Units affected
- 46
- Kind
- Vehicles
- Component
- Electrical system > 12v/24v/48v battery > Cables
- Model years
- 2020
- Started by
- The maker
- Hazard
- Fire
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the right-side exhaust pipe.
What can happen
Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.
The fix
Recall repairs are free of charge.
Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2005.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Chevrolet | Low Cab Forward 4500 | 2020 |
| Isuzu | NPR HD | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V720000?
2 models: Chevrolet Low Cab Forward 4500 (2020), Isuzu NPR HD (2020), about 46 vehicles in all.
What is the fix for recall 20V720000?
Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information.
What can happen?
Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.