Chevrolet Silverado 2500, Silverado 3500; GMC Sierra 2500, Sierra 3500 (2020): Latches/locks/linkages
Recall 20V324000 · Jun 4, 2020 · General Motors LLC
272
vehicles affected
272
vehicles affected
Facts
- Recall number
- 20V324000
- Date
- Jun 4, 2020
- Maker
- General Motors LLC
- Units affected
- 272
- Kind
- Vehicles
- Component
- Latches/locks/linkages > Hood > LATCH; Structure > Body > Hood
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
What can happen
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Chevrolet | Silverado 2500 | 2020 |
| Chevrolet | Silverado 3500 | 2020 |
| GMC | Sierra 2500 | 2020 |
| GMC | Sierra 3500 | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V324000?
4 models: Chevrolet Silverado 2500 (2020), Chevrolet Silverado 3500 (2020), GMC Sierra 2500 (2020) and 1 more, about 272 vehicles in all.
What is the fix for recall 20V324000?
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at.
What can happen?
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.