Chevrolet Silverado 2500, Silverado 3500; GMC Sierra 2500, Sierra 3500 (2024): Latches/locks/linkages
Recall 24V894000 · Nov 26, 2024 · General Motors, LLC
131,231
vehicles affected
131,231
vehicles affected
Facts
- Recall number
- 24V894000
- Date
- Nov 26, 2024
- Maker
- General Motors, LLC
- Units affected
- 131,231
- Kind
- Vehicles
- Component
- Latches/locks/linkages > Tailgate > LATCH
- Model years
- 2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
What can happen
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Chevrolet | Silverado 2500 | 2024 |
| Chevrolet | Silverado 3500 | 2024 |
| GMC | Sierra 2500 | 2024 |
| GMC | Sierra 3500 | 2024 |
Related pages
Questions and answers
Which vehicles are in recall 24V894000?
4 models: Chevrolet Silverado 2500 (2024), Chevrolet Silverado 3500 (2024), GMC Sierra 2500 (2024) and 1 more, about 131,231 vehicles in all.
What is the fix for recall 24V894000?
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at.
What can happen?
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.