Coach AND Equipment Phoenix (2025): Equipment adaptive/mobility
Recall 25V772000 · Nov 10, 2025 · Coach and Equipment Mfg. Corp.
79
vehicles affected
79
vehicles affected
Facts
- Recall number
- 25V772000
- Date
- Nov 10, 2025
- Maker
- Coach and Equipment Mfg. Corp.
- Units affected
- 79
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility > Wheelchair restraints/securement > LATCH/anchor > Not stated
- Model years
- 2025
- Started by
- The maker
- Hazard
- Injury
What is wrong
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
What can happen
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Coach And Equipment | Phoenix | 2025 |
Related pages
Questions and answers
Which vehicles are in recall 25V772000?
1 model: Coach And Equipment Phoenix (2025), about 79 vehicles in all.
What is the fix for recall 25V772000?
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
What can happen?
An unsecured wheelchair can move during transit, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.