Crossroads Cameo, Cruiser, Hampton, Redwood and 2 more (2020): Electrical system
Recall 20V037000 · Jan 23, 2020 · Keystone RV Company
1,112
vehicles affected
1,112
vehicles affected
Facts
- Recall number
- 20V037000
- Date
- Jan 23, 2020
- Maker
- Keystone RV Company
- Units affected
- 1,112
- Kind
- Vehicles
- Component
- Electrical system > Wiring
- Model years
- 2020
- Started by
- The maker
- Hazard
- Fire
What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
What can happen
In the event of a short circuit in the wiring, there may be an increased risk of fire.
The fix
Recall repairs are free of charge.
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
Vehicles covered
6 models, 6 model years in all
| Make | Model | Model years |
|---|---|---|
| Crossroads | Cameo | 2020 |
| Crossroads | Cruiser | 2020 |
| Crossroads | Hampton | 2020 |
| Crossroads | Redwood | 2020 |
| Crossroads | Sunset | 2020 |
| Crossroads | Volante | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V037000?
6 models: Crossroads Cameo (2020), Crossroads Cruiser (2020), Crossroads Hampton (2020) and 3 more, about 1,112 vehicles in all.
What is the fix for recall 20V037000?
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
What can happen?
In the event of a short circuit in the wiring, there may be an increased risk of fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.