Crossroads Hampton (2010-2011): Equipment
Recall 12V350000 · Jul 24, 2012 · Thor Industries
223
vehicles affected
223
vehicles affected
Facts
- Recall number
- 12V350000
- Date
- Jul 24, 2012
- Maker
- Thor Industries
- Units affected
- 223
- Kind
- Vehicles
- Component
- Equipment
- Model years
- 2010-2011
- Started by
- The maker
- Hazard
- Fire
What is wrong
Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
What can happen
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
The fix
Recall repairs are free of charge.
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Crossroads | Hampton | 2010-2011 |
Related pages
Questions and answers
Which vehicles are in recall 12V350000?
1 model: Crossroads Hampton (2010-2011), about 223 vehicles in all.
What is the fix for recall 12V350000?
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.
What can happen?
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.