Crossroads Sunset (2019-2020): Equipment
Recall 19V763000 · Oct 25, 2019 · Keystone RV Company
157
vehicles affected
157
vehicles affected
Facts
- Recall number
- 19V763000
- Date
- Oct 25, 2019
- Maker
- Keystone RV Company
- Units affected
- 157
- Kind
- Vehicles
- Component
- Equipment > Recreational vehicle/trailer > Lpg systems > Furnace
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Fire
What is wrong
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
What can happen
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
The fix
Recall repairs are free of charge.
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Crossroads | Sunset | 2019-2020 |
Related pages
Questions and answers
Which vehicles are in recall 19V763000?
1 model: Crossroads Sunset (2019-2020), about 157 vehicles in all.
What is the fix for recall 19V763000?
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
What can happen?
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.