Ford C-MAX, C-MAX Energi, Focus Electric (2012-2013): Equipment
Recall 13V475000 · Oct 17, 2013 · Ford Motor Company
23,000
vehicles affected
23,000
vehicles affected
Facts
- Recall number
- 13V475000
- Date
- Oct 17, 2013
- Maker
- Ford Motor Company
- Units affected
- 23,000
- Kind
- Vehicles
- Component
- Equipment > Electrical > Anti-theft devices; Electrical system > Ignition > Anti-theft > Control module
- Model years
- 2012-2013
- Started by
- The safety regulator
- Hazard
- Other or not stated
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
What can happen
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
The fix
Recall repairs are free of charge.
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Vehicles covered
3 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | C-Max | 2013 |
| Ford | C-Max Energi | 2013 |
| Ford | Focus Electric | 2012-2013 |
Related pages
Questions and answers
Which vehicles are in recall 13V475000?
3 models: Ford C-Max (2013), Ford C-Max Energi (2013), Ford Focus Electric (2012-2013), about 23,000 vehicles in all.
What is the fix for recall 13V475000?
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
What can happen?
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.