Ford Crown Victoria; Lincoln Town CAR; Mercury Grand Marquis (2005-2011): Steering
Recall 13V385000 · Aug 29, 2013 · Ford Motor Company
355,000
vehicles affected
355,000
vehicles affected
Facts
- Recall number
- 13V385000
- Date
- Aug 29, 2013
- Maker
- Ford Motor Company
- Units affected
- 355,000
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2005-2011
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
What can happen
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Vehicles covered
3 models, 21 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | Crown Victoria | 2005-2011 |
| Lincoln | Town Car | 2005-2011 |
| Mercury | Grand Marquis | 2005-2011 |
Related pages
Questions and answers
Which vehicles are in recall 13V385000?
3 models: Ford Crown Victoria (2005-2011), Lincoln Town Car (2005-2011), Mercury Grand Marquis (2005-2011), about 355,000 vehicles in all.
What is the fix for recall 13V385000?
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the.
What can happen?
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.