Ford Crown Victoria; Lincoln Town CAR; Mercury Grand Marquis (2005-2011): Steering
Recall 14V704000 · Nov 5, 2014 · Ford Motor Company
36,888
vehicles affected
36,888
vehicles affected
Facts
- Recall number
- 14V704000
- Date
- Nov 5, 2014
- Maker
- Ford Motor Company
- Units affected
- 36,888
- Kind
- Vehicles
- Component
- Steering > Rack and pinion > Pinion shaft
- Model years
- 2005-2011
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
What can happen
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Vehicles covered
3 models, 21 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | Crown Victoria | 2005-2011 |
| Lincoln | Town Car | 2005-2011 |
| Mercury | Grand Marquis | 2005-2011 |
Related pages
Questions and answers
Which vehicles are in recall 14V704000?
3 models: Ford Crown Victoria (2005-2011), Lincoln Town Car (2005-2011), Mercury Grand Marquis (2005-2011), about 36,888 vehicles in all.
What is the fix for recall 14V704000?
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford.
What can happen?
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.