Ford Mustang Mach E (2021-2022): Electrical system
Recall 23V687000 · Oct 13, 2023 · Ford Motor Company
34,762
vehicles affected
34,762
vehicles affected
Facts
- Recall number
- 23V687000
- Date
- Oct 13, 2023
- Maker
- Ford Motor Company
- Units affected
- 34,762
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery > Management system/energy control module (bms/becm)
- Model years
- 2021-2022
- Started by
- The safety regulator
- Hazard
- Fire
What is wrong
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
What can happen
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | Mustang Mach E | 2021-2022 |
Related pages
Questions and answers
Which vehicles are in recall 23V687000?
1 model: Ford Mustang Mach E (2021-2022), about 34,762 vehicles in all.
What is the fix for recall 23V687000?
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412.
What can happen?
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.