Ford Mustang Mach E (2021-2025): Electrical system
Recall 25V404000 · Jun 13, 2025 · Ford Motor Company
197,432
vehicles affected
197,432
vehicles affected
Facts
- Recall number
- 25V404000
- Date
- Jun 13, 2025
- Maker
- Ford Motor Company
- Units affected
- 197,432
- Kind
- Vehicles
- Component
- Electrical system > Body control module > Software; Latches/locks/linkages > Doors > LATCH
- Model years
- 2021-2025
- Started by
- The safety regulator
- Hazard
- Injury
What is wrong
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
What can happen
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Vehicles covered
1 model, 5 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | Mustang Mach E | 2021-2025 |
Related pages
Questions and answers
Which vehicles are in recall 25V404000?
1 model: Ford Mustang Mach E (2021-2025), about 197,432 vehicles in all.
What is the fix for recall 25V404000?
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang.
What can happen?
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.