Gillig LOW Floor (2013): Structure
Recall 25V868000 · Dec 15, 2025 · Gillig, LLC
6
vehicles affected
6
vehicles affected
Facts
- Recall number
- 25V868000
- Date
- Dec 15, 2025
- Maker
- Gillig, LLC
- Units affected
- 6
- Kind
- Vehicles
- Component
- Structure > Emergency > Escape/egress/exit > Latching/release system
- Model years
- 2013
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What can happen
A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Vehicles covered
1 model, 1 model year in all
Related pages
Questions and answers
Which vehicles are in recall 25V868000?
1 model: Gillig Low Floor (2013), about 6 vehicles in all.
What is the fix for recall 25V868000?
Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
What can happen?
A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.