Heartland Torque (2016-2017): Trailer hitches
Recall 16V201000 · Apr 8, 2016 · Heartland Recreational Vehicles, LLC
33
vehicles affected
33
vehicles affected
Facts
- Recall number
- 16V201000
- Date
- Apr 8, 2016
- Maker
- Heartland Recreational Vehicles, LLC
- Units affected
- 33
- Kind
- Vehicles
- Component
- Trailer hitches; Equipment > Recreational vehicle/trailer
- Model years
- 2016-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer
What can happen
In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at parts@heartlandrvs.com.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 16V201000?
1 model: Heartland Torque (2016-2017), about 33 vehicles in all.
What is the fix for recall 16V201000?
Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at parts@heartlandrvs.com.
What can happen?
In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.