Infiniti Q50 (2014): Steering
Recall 13V588000 · Nov 20, 2013 · Nissan North America, Inc.
23
vehicles affected
23
vehicles affected
Facts
- Recall number
- 13V588000
- Date
- Nov 20, 2013
- Maker
- Nissan North America, Inc.
- Units affected
- 23
- Kind
- Vehicles
- Component
- Steering > Automated/adaptive steering; Steering > Electric power assist system
- Model years
- 2014
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
What can happen
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Vehicles covered
1 model, 1 model year in all
Related pages
Questions and answers
Which vehicles are in recall 13V588000?
1 model: Infiniti Q50 (2014), about 23 vehicles in all.
What is the fix for recall 13V588000?
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at.
What can happen?
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.