Infiniti QX80; Nissan Armada, Murano (2025-2026): Back over prevention
Recall 25V821000 · Nov 26, 2025 · Nissan North America, Inc.
64,085
vehicles affected
64,085
vehicles affected
Facts
- Recall number
- 25V821000
- Date
- Nov 26, 2025
- Maker
- Nissan North America, Inc.
- Units affected
- 64,085
- Kind
- Vehicles
- Component
- Back over prevention > Software
- Model years
- 2025-2026
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What can happen
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7.
Vehicles covered
3 models, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V821000?
3 models: Infiniti QX80 (2025-2026), Nissan Armada (2025-2026), Nissan Murano (2025), about 64,085 vehicles in all.
What is the fix for recall 25V821000?
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are.
What can happen?
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.