Itasca Spirit, Sunova, Sunstar; Rialta Rialta and 3 more (2003-2004): Equipment
Recall 04V358000 · Jul 19, 2004 · Winnebago Industries, Inc.
5,645
vehicles affected
5,645
vehicles affected
Facts
- Recall number
- 04V358000
- Date
- Jul 19, 2004
- Maker
- Winnebago Industries, Inc.
- Units affected
- 5,645
- Kind
- Vehicles
- Component
- Equipment > Recreational vehicle/trailer
- Model years
- 2003-2004
- Started by
- The maker
- Hazard
- Fire
What is wrong
ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR1031WB, MR1032BB, MR1033SB, MR1351WB, AND MR1352BB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
What can happen
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The fix
Recall repairs are free of charge.
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 1-800-932-3837 OR WINNEBAGO AT 1-641-585-3535.
Vehicles covered
7 models, 10 model years in all
Related pages
Questions and answers
Which vehicles are in recall 04V358000?
7 models: Itasca Spirit (2004), Itasca Sunova (2003-2004), Itasca Sunstar (2004) and 4 more, about 5,645 vehicles in all.
What is the fix for recall 04V358000?
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE.
What can happen?
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.