Keystone Cougar, Laredo, Outback (2010-2011): Trailer hitches
Recall 11V002000 · Jan 4, 2011 · Keystone Rv Company
1,086
vehicles affected
1,086
vehicles affected
Facts
- Recall number
- 11V002000
- Date
- Jan 4, 2011
- Maker
- Keystone Rv Company
- Units affected
- 1,086
- Kind
- Vehicles
- Component
- Trailer hitches
- Model years
- 2010-2011
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
What can happen
IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
The fix
Recall repairs are free of charge.
OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Vehicles covered
3 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 11V002000?
3 models: Keystone Cougar (2010-2011), Keystone Laredo (2010-2011), Keystone Outback (2010-2011), about 1,086 vehicles in all.
What is the fix for recall 11V002000?
OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
What can happen?
IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.