Keystone Cougar (2017-2021): Structure
Recall 21V380000 · May 24, 2021 · Keystone RV Company
1,990
vehicles affected
1,990
vehicles affected
Facts
- Recall number
- 21V380000
- Date
- May 24, 2021
- Maker
- Keystone RV Company
- Units affected
- 1,990
- Kind
- Vehicles
- Component
- Structure > Frame and members; Suspension > Front > Springs > Leaf spring assembly > Hanger,bracket
- Model years
- 2017-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
What can happen
A buckled frame rail can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Vehicles covered
1 model, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V380000?
1 model: Keystone Cougar (2017-2021), about 1,990 vehicles in all.
What is the fix for recall 21V380000?
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
What can happen?
A buckled frame rail can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.