Keystone Fuzion, Hideout, Raptor, Residence and 3 more (2024-2025): Structure
Recall 25V321000 · May 15, 2025 · Keystone RV Company
248
vehicles affected
248
vehicles affected
Facts
- Recall number
- 25V321000
- Date
- May 15, 2025
- Maker
- Keystone RV Company
- Units affected
- 248
- Kind
- Vehicles
- Component
- Structure > Body > Step/ladder
- Model years
- 2024-2025
- Started by
- The maker
- Hazard
- Injury
What is wrong
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
What can happen
Steps that detach while in use increase the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
Vehicles covered
7 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V321000?
7 models: Keystone Fuzion (2025), Keystone Hideout (2025), Keystone Raptor (2024) and 4 more, about 248 vehicles in all.
What is the fix for recall 25V321000?
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
What can happen?
Steps that detach while in use increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.