KIA Soul EV (2015-2016): Electrical system
Recall 20V389000 · Jul 2, 2020 · Kia Motors America
3,714
vehicles affected
3,714
vehicles affected
Facts
- Recall number
- 20V389000
- Date
- Jul 2, 2020
- Maker
- Kia Motors America
- Units affected
- 3,714
- Kind
- Vehicles
- Component
- Electrical system > Software; Power train > Automatic transmission > Gear position indication (prndl)
- Model years
- 2015-2016
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
What can happen
Unintended vehicle movement can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V389000?
1 model: Kia Soul EV (2015-2016), about 3,714 vehicles in all.
What is the fix for recall 20V389000?
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
What can happen?
Unintended vehicle movement can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.