KIA Soul EV (2015-2019): Power train
Recall 23V724000 · Oct 26, 2023 · Kia America, Inc.
6,262
vehicles affected
6,262
vehicles affected
Facts
- Recall number
- 23V724000
- Date
- Oct 26, 2023
- Maker
- Kia America, Inc.
- Units affected
- 6,262
- Kind
- Vehicles
- Component
- Power train > Automatic transmission > Gear position indication (prndl); Electrical system > Software
- Model years
- 2015-2019
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
What can happen
Unintended vehicle movement can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Vehicles covered
1 model, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V724000?
1 model: Kia Soul EV (2015-2019), about 6,262 vehicles in all.
What is the fix for recall 23V724000?
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired.
What can happen?
Unintended vehicle movement can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.