Lexus NX Hybrid, NX250, NX350, RX Hybrid and 8 more (2023-2024): Air bags
Recall 23V480000 · Jul 12, 2023 · Toyota Motor Engineering & Manufacturing
152,927
vehicles affected
152,927
vehicles affected
Facts
- Recall number
- 23V480000
- Date
- Jul 12, 2023
- Maker
- Toyota Motor Engineering & Manufacturing
- Units affected
- 152,927
- Kind
- Vehicles
- Component
- Air bags > Frontal > Driver clockspring/spiral cassette; Steering > Column
- Model years
- 2023-2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What can happen
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Vehicles covered
12 models, 15 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V480000?
12 models: Lexus NX250 (2023-2024), Lexus NX350 (2023-2024), Lexus NX Hybrid (2023-2024) and 9 more, about 152,927 vehicles in all.
What is the fix for recall 23V480000?
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
What can happen?
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.