Mack Anthem (AN), Granite (GR), Pinnacle (CHU) (2020): Steering
Recall 19V896000 · Dec 16, 2019 · Mack Trucks, Inc.
80
vehicles affected
80
vehicles affected
Facts
- Recall number
- 19V896000
- Date
- Dec 16, 2019
- Maker
- Mack Trucks, Inc.
- Units affected
- 80
- Kind
- Vehicles
- Component
- Steering > Linkages > Drag > Link > Connection
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
What can happen
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Vehicles covered
3 models, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Mack | Anthem (AN) | 2020 |
| Mack | Granite (GR) | 2020 |
| Mack | Pinnacle (CHU) | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 19V896000?
3 models: Mack Anthem (AN) (2020), Mack Granite (GR) (2020), Mack Pinnacle (CHU) (2020), about 80 vehicles in all.
What is the fix for recall 19V896000?
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
What can happen?
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.