Mack Anthem (AN), Pinnacle (PI/PN), Terrapro (TE) (2024): Steering
Recall 23V899000 · Dec 26, 2023 · Mack Trucks, Inc.
284
vehicles affected
284
vehicles affected
Facts
- Recall number
- 23V899000
- Date
- Dec 26, 2023
- Maker
- Mack Trucks, Inc.
- Units affected
- 284
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
What can happen
A loss of steering control increases the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Vehicles covered
3 models, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Mack | Anthem (AN) | 2024 |
| Mack | Pinnacle (PI/PN) | 2024 |
| Mack | Terrapro (TE) | 2024 |
Related pages
Questions and answers
Which vehicles are in recall 23V899000?
3 models: Mack Anthem (AN) (2024), Mack Pinnacle (PI/PN) (2024), Mack Terrapro (TE) (2024), about 284 vehicles in all.
What is the fix for recall 23V899000?
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
What can happen?
A loss of steering control increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.