Mack CHU, Pinnacle (CXU) (2013-2015): Forward collision avoidance
Recall 14V545000 · Sep 9, 2014 · Mack Trucks, Inc.
538
vehicles affected
538
vehicles affected
Facts
- Recall number
- 14V545000
- Date
- Sep 9, 2014
- Maker
- Mack Trucks, Inc.
- Units affected
- 538
- Kind
- Vehicles
- Component
- Forward collision avoidance > Adaptive cruise control
- Model years
- 2013-2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
What can happen
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
The fix
Recall repairs are free of charge.
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Vehicles covered
2 models, 5 model years in all
| Make | Model | Model years |
|---|---|---|
| Mack | Chu | 2014-2015 |
| Mack | Pinnacle (CXU) | 2013-2015 |
Related pages
Questions and answers
Which vehicles are in recall 14V545000?
2 models: Mack Chu (2014-2015), Mack Pinnacle (CXU) (2013-2015), about 538 vehicles in all.
What is the fix for recall 14V545000?
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
What can happen?
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.