Mack CHU, Pinnacle (CXU) (2015): Steering
Recall 14V737000 · Nov 18, 2014 · Mack Trucks, Inc.
1,048
vehicles affected
1,048
vehicles affected
Facts
- Recall number
- 14V737000
- Date
- Nov 18, 2014
- Maker
- Mack Trucks, Inc.
- Units affected
- 1,048
- Kind
- Vehicles
- Component
- Steering > Linkages > Tie rod assembly
- Model years
- 2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.
What can happen
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mack | Chu | 2015 |
| Mack | Pinnacle (CXU) | 2015 |
Related pages
Questions and answers
Which vehicles are in recall 14V737000?
2 models: Mack Chu (2015), Mack Pinnacle (CXU) (2015), about 1,048 vehicles in all.
What is the fix for recall 14V737000?
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
What can happen?
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.