Mack Granite (GR), LR, Pioneer PR (4) (2025): Steering
Recall 24V504000 · Jul 2, 2024 · Mack Trucks, Inc.
59
vehicles affected
59
vehicles affected
Facts
- Recall number
- 24V504000
- Date
- Jul 2, 2024
- Maker
- Mack Trucks, Inc.
- Units affected
- 59
- Kind
- Vehicles
- Component
- Steering > Linkages > Tie rod assembly
- Model years
- 2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
What can happen
The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
Vehicles covered
3 models, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Mack | Granite (GR) | 2025 |
| Mack | LR | 2025 |
| Mack | Pioneer PR (4) | 2025 |
Related pages
Questions and answers
Which vehicles are in recall 24V504000?
3 models: Mack Granite (GR) (2025), Mack LR (2025), Mack Pioneer PR (4) (2025), about 59 vehicles in all.
What is the fix for recall 24V504000?
Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
What can happen?
The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.