Mack Granite (GU), Pinnacle (CHU), Pinnacle (CXU) (2012): Visibility
Recall 12V308000 · Jul 2, 2012 · Mack Trucks, Inc
1,174
vehicles affected
1,174
vehicles affected
Facts
- Recall number
- 12V308000
- Date
- Jul 2, 2012
- Maker
- Mack Trucks, Inc
- Units affected
- 1,174
- Kind
- Vehicles
- Component
- Visibility > Windshield wiper/washer > Linkages
- Model years
- 2012
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
MACK IS RECALLING CERTAIN MODEL YEAR 2012 CHU, CXU, AND GU VEHICLES, MANUFACTURED FROM OCTOBER 10, 2011, THROUGH NOVEMBER 17, 2011. HARDWARE USED TO SECURE THE WINDSHIELD WIPER LINKAGE TO THE WIPER MOTOR MAY NOT BE SUFFICIENTLY TORQUED, AND MAY CAUSE THE WINDSHIELD WIPER LINKAGE TO DETACH FROM THE WIPER MOTOR. AS A RESULT, THE WINDSHIELD WIPERS WILL NOT FUNCTION.
What can happen
IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.
The fix
Recall repairs are free of charge.
MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Vehicles covered
3 models, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Mack | Granite (GU) | 2012 |
| Mack | Pinnacle (CHU) | 2012 |
| Mack | Pinnacle (CXU) | 2012 |
Related pages
Questions and answers
Which vehicles are in recall 12V308000?
3 models: Mack Granite (GU) (2012), Mack Pinnacle (CHU) (2012), Mack Pinnacle (CXU) (2012), about 1,174 vehicles in all.
What is the fix for recall 12V308000?
MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
What can happen?
IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.