Mack MRU (2009-2012): Steering
Recall 11V374000 · Jul 20, 2011 · Mack Trucks, Inc
2,294
vehicles affected
2,294
vehicles affected
Facts
- Recall number
- 11V374000
- Date
- Jul 20, 2011
- Maker
- Mack Trucks, Inc
- Units affected
- 2,294
- Kind
- Vehicles
- Component
- Steering > Gear box > Shaft sector
- Model years
- 2009-2012
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009-2012 MRU HEAVY TRUCKS MANUFACTURED FROM NOVEMBER 26, 2008, THROUGH APRIL 26, 2011. THE BOLTS USED TO MOUNT THE STEERING GEAR WERE NOT TIGHTENED TO SPECIFICATION. THE BOLTS CAN LOOSEN WHICH OVER TIME MAY CAUSE THE STEERING GEAR TO DISCONNECT FROM ITS MOUNTING BRACKET.
What can happen
A COMPLETE LOSS OF STEERING MAY OCCUR INCREASING THE RISK OF A VEHICLE CRASH.
The fix
Recall repairs are free of charge.
DEALERS WILL REPLACE THE BOLTS, WHICH WILL BE TIGHTENED TO THE CORRECT SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Vehicles covered
1 model, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 11V374000?
1 model: Mack Mru (2009-2012), about 2,294 vehicles in all.
What is the fix for recall 11V374000?
DEALERS WILL REPLACE THE BOLTS, WHICH WILL BE TIGHTENED TO THE CORRECT SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
What can happen?
A COMPLETE LOSS OF STEERING MAY OCCUR INCREASING THE RISK OF A VEHICLE CRASH.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.