Mack Pinnacle (CHU), Pinnacle (CXU) (2016): Steering
Recall 17V535000 · Aug 31, 2017 · Mack Trucks, Inc.
439
vehicles affected
439
vehicles affected
Facts
- Recall number
- 17V535000
- Date
- Aug 31, 2017
- Maker
- Mack Trucks, Inc.
- Units affected
- 439
- Kind
- Vehicles
- Component
- Steering > Linkages > Tie rod assembly; Steering
- Model years
- 2016
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.
What can happen
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0408.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mack | Pinnacle (CHU) | 2016 |
| Mack | Pinnacle (CXU) | 2016 |
Related pages
Questions and answers
Which vehicles are in recall 17V535000?
2 models: Mack Pinnacle (CHU) (2016), Mack Pinnacle (CXU) (2016), about 439 vehicles in all.
What is the fix for recall 17V535000?
Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017.
What can happen?
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.