Mazda CX-3, CX-5, MAZDA3, MAZDA5 and 1 more (2010-2016): Structure
Recall 16V644000 · Sep 6, 2016 · Mazda North American Operations
580,455
vehicles affected
580,455
vehicles affected
Facts
- Recall number
- 16V644000
- Date
- Sep 6, 2016
- Maker
- Mazda North American Operations
- Units affected
- 580,455
- Kind
- Vehicles
- Component
- Structure > Body > Hatchback/liftgate
- Model years
- 2010-2016
- Started by
- The maker
- Hazard
- Falls
What is wrong
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
What can happen
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
The fix
Recall repairs are free of charge.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Vehicles covered
5 models, 17 model years in all
Related pages
Questions and answers
Which vehicles are in recall 16V644000?
5 models: Mazda CX-3 (2016), Mazda CX-5 (2013-2016), Mazda MAZDA3 (2010-2013) and 2 more, about 580,455 vehicles in all.
What is the fix for recall 16V644000?
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
What can happen?
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.