Mazda CX-3, MAZDA3 (2014-2021): Back over prevention
Recall 23V487000 · Jul 14, 2023 · Mazda North American Operations
236,100
vehicles affected
236,100
vehicles affected
Facts
- Recall number
- 23V487000
- Date
- Jul 14, 2023
- Maker
- Mazda North American Operations
- Units affected
- 236,100
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera
- Model years
- 2014-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
What can happen
A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
The fix
Recall repairs are free of charge.
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Vehicles covered
2 models, 11 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V487000?
2 models: Mazda CX-3 (2016-2021), Mazda MAZDA3 (2014-2018), about 236,100 vehicles in all.
What is the fix for recall 23V487000?
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models.
What can happen?
A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.