MCI E4500, J4500 (2005-2012): Equipment adaptive/mobility
Recall 21V737000 · Sep 23, 2021 · Motor Coach Industries
510
vehicles affected
510
vehicles affected
Facts
- Recall number
- 21V737000
- Date
- Sep 23, 2021
- Maker
- Motor Coach Industries
- Units affected
- 510
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility > Wheelchair lift/ramp
- Model years
- 2005-2012
- Started by
- The maker
- Hazard
- Injury
What is wrong
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
What can happen
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The fix
Recall repairs are free of charge.
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
Vehicles covered
2 models, 13 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V737000?
2 models: MCI E4500 (2005-2009), MCI J4500 (2005-2012), about 510 vehicles in all.
What is the fix for recall 21V737000?
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing.
What can happen?
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.