MERCEDES-BENZ AMG CLS53, AMG E53, AMG E63S, AMG EQS and 14 more (2021-2022): Steering
Recall 22V189000 · Mar 25, 2022 · Mercedes-Benz USA, LLC
8,396
vehicles affected
8,396
vehicles affected
Facts
- Recall number
- 22V189000
- Date
- Mar 25, 2022
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 8,396
- Kind
- Vehicles
- Component
- Steering > Steering wheel/handle bar
- Model years
- 2021-2022
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
What can happen
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The fix
Recall repairs are free of charge.
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Vehicles covered
18 models, 21 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg CLS53 | 2021 |
| Mercedes-Benz | Amg E53 | 2021-2022 |
| Mercedes-Benz | Amg E63S | 2021 |
| Mercedes-Benz | Amg Eqs | 2022 |
| Mercedes-Benz | Amg GT43 | 2022 |
| Mercedes-Benz | Amg GT53 | 2022 |
| Mercedes-Benz | Amg GT63 S | 2022 |
| Mercedes-Benz | Amg SL55 | 2022 |
| Mercedes-Benz | Amg SL63 | 2022 |
| Mercedes-Benz | C 300 | 2022 |
| Mercedes-Benz | CLS 450 | 2022 |
| Mercedes-Benz | E 350 | 2021-2022 |
| Mercedes-Benz | E 450 | 2021-2022 |
| Mercedes-Benz | Eqs 450 | 2022 |
| Mercedes-Benz | Eqs 580 | 2022 |
| Mercedes-Benz | S 500 4MATIC | 2022 |
| Mercedes-Benz | S 580 | 2021 |
| Mercedes-Benz | S 580 4MATIC | 2022 |
Related pages
Questions and answers
Which vehicles are in recall 22V189000?
18 models: Mercedes-Benz Amg CLS53 (2021), Mercedes-Benz Amg E53 (2021-2022), Mercedes-Benz Amg E63S (2021) and 15 more, about 8,396 vehicles in all.
What is the fix for recall 22V189000?
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
What can happen?
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.