MERCEDES-BENZ AMG EQE 53 4MATIC, EQE 350+, EQE 500 4MATIC, EQE SUV 350 4MATIC and 10 more (2022-2025): Back over prevention
Recall 25V366000 · Jun 5, 2025 · Mercedes-Benz USA, LLC
94
vehicles affected
94
vehicles affected
Facts
- Recall number
- 25V366000
- Date
- Jun 5, 2025
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 94
- Kind
- Vehicles
- Component
- Back over prevention > Warnings > External/pedestrian alert
- Model years
- 2022-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
What can happen
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
The fix
Recall repairs are free of charge.
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Vehicles covered
14 models, 33 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg Eqe 53 4MATIC | 2025 |
| Mercedes-Benz | Eqe 350+ | 2023-2024 |
| Mercedes-Benz | Eqe 500 4MATIC | 2023-2024 |
| Mercedes-Benz | Eqe SUV 350+ | 2023-2025 |
| Mercedes-Benz | Eqe SUV 350 4MATIC | 2023-2025 |
| Mercedes-Benz | Eqe SUV 500 4MATIC | 2023-2025 |
| Mercedes-Benz | Eqs 450+ | 2022-2024 |
| Mercedes-Benz | Eqs 450 4MATIC | 2023-2024 |
| Mercedes-Benz | Eqs 580 4MATIC | 2022-2023 |
| Mercedes-Benz | Eqs SUV 450+ | 2023-2025 |
| Mercedes-Benz | Eqs SUV 450 4MATIC | 2023-2025 |
| Mercedes-Benz | Eqs SUV 580 4MATIC | 2023-2025 |
| Mercedes-Benz | S 580 E 4MATIC | 2025 |
| Mercedes-Maybach | Eqs SUV 680 4MATIC | 2024-2025 |
Related pages
Questions and answers
Which vehicles are in recall 25V366000?
14 models: Mercedes-Benz Amg Eqe 53 4MATIC (2025), Mercedes-Benz Eqe 350+ (2023-2024), Mercedes-Benz Eqe 500 4MATIC (2023-2024) and 11 more, about 94 vehicles in all.
What is the fix for recall 25V366000?
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
What can happen?
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.