MERCEDES-BENZ AMG GLE43, AMG GLE63, AMG GLS63, E300 and 11 more (2016-2017): Steering
Recall 17V241000 · Apr 11, 2017 · Mercedes-Benz USA, LLC.
58,323
vehicles affected
58,323
vehicles affected
Facts
- Recall number
- 17V241000
- Date
- Apr 11, 2017
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 58,323
- Kind
- Vehicles
- Component
- Steering > Electric power assist system
- Model years
- 2016-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
What can happen
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
15 models, 18 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg GLE43 | 2016 |
| Mercedes-Benz | Amg GLE63 | 2016 |
| Mercedes-Benz | Amg GLS63 | 2017 |
| Mercedes-Benz | E300 | 2017 |
| Mercedes-Benz | E400 | 2016 |
| Mercedes-Benz | GL350 | 2016-2017 |
| Mercedes-Benz | GL450 | 2016-2017 |
| Mercedes-Benz | GL550 | 2016-2017 |
| Mercedes-Benz | GL63 | 2016 |
| Mercedes-Benz | GLE300D | 2016 |
| Mercedes-Benz | GLE350 | 2016 |
| Mercedes-Benz | GLE350D | 2016 |
| Mercedes-Benz | GLE400 | 2016 |
| Mercedes-Benz | GLE550E | 2016 |
| Mercedes-Benz | GLE63S | 2016 |
Related pages
Questions and answers
Which vehicles are in recall 17V241000?
15 models: Mercedes-Benz Amg GLE43 (2016), Mercedes-Benz Amg GLE63 (2016), Mercedes-Benz Amg GLS63 (2017) and 12 more, about 58,323 vehicles in all.
What is the fix for recall 17V241000?
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30.
What can happen?
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.