MERCEDES-BENZ AMG GLE53, AMG GLE63, AMG GLS63, GLE 350 and 7 more (2020-2021): Visibility
Recall 23V177000 · Mar 17, 2023 · Mercedes-Benz USA, LLC
61,450
vehicles affected
61,450
vehicles affected
Facts
- Recall number
- 23V177000
- Date
- Mar 17, 2023
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 61,450
- Kind
- Vehicles
- Component
- Visibility > Defroster/defogger/HVAC system
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Fire
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
What can happen
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Vehicles covered
11 models, 13 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg GLE53 | 2021 |
| Mercedes-Benz | Amg GLE63 | 2021 |
| Mercedes-Benz | Amg GLS63 | 2021 |
| Mercedes-Benz | Gle 350 | 2020-2021 |
| Mercedes-Benz | Gle 450 | 2020-2021 |
| Mercedes-Benz | Gle 580 | 2020 |
| Mercedes-Benz | GLS 450 | 2020 |
| Mercedes-Benz | GLS450 | 2021 |
| Mercedes-Benz | GLS580 | 2021 |
| Mercedes-Benz | GLS 580 4MATIC | 2020 |
| Mercedes-Benz | Maybach GLS600 | 2021 |
Related pages
Questions and answers
Which vehicles are in recall 23V177000?
11 models: Mercedes-Benz Amg GLE53 (2021), Mercedes-Benz Amg GLE63 (2021), Mercedes-Benz Amg GLS63 (2021) and 8 more, about 61,450 vehicles in all.
What is the fix for recall 23V177000?
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are.
What can happen?
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.