Mercedes Benz C230, C240, C280, C320 and 21 more (2001-2011): Visibility
Recall 19V918000 · Dec 20, 2019 · Mercedes-Benz USA, LLC.
747,928
vehicles affected
747,928
vehicles affected
Facts
- Recall number
- 19V918000
- Date
- Dec 20, 2019
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 747,928
- Kind
- Vehicles
- Component
- Visibility > Sun/moon roof assembly
- Model years
- 2001-2011
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle.
What can happen
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Vehicles covered
25 models, 79 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes Benz | C230 | 2003-2007 |
| Mercedes Benz | C240 | 2001-2005 |
| Mercedes Benz | C280 | 2006-2007 |
| Mercedes Benz | C320 | 2001-2005 |
| Mercedes Benz | C350 | 2006-2007 |
| Mercedes Benz | CLK320 | 2003-2005 |
| Mercedes Benz | CLK350 | 2006-2009 |
| Mercedes Benz | CLK500 | 2003-2006 |
| Mercedes Benz | CLK55 | 2005 |
| Mercedes Benz | CLK550 | 2007-2009 |
| Mercedes Benz | CLS500 | 2006 |
| Mercedes Benz | CLS550 | 2007-2009 |
| Mercedes Benz | E320 | 2003-2009 |
| Mercedes Benz | E450 | 2006 |
| Mercedes Benz | E500 | 2003-2006 |
| Mercedes Benz | E550 | 2007-2009 |
| Mercedes-Benz | Amg C32 | 2002-2004 |
| Mercedes-Benz | Amg C55 | 2005-2006 |
| Mercedes-Benz | Amg CLK55 | 2003-2004 |
| Mercedes-Benz | Amg CLS55 | 2006 |
| Mercedes-Benz | Amg CLS63 | 2007-2011 |
| Mercedes-Benz | Amg E55 | 2003-2006 |
| Mercedes-Benz | Amg E63 | 2007-2009 |
| Mercedes-Benz | CLS550 | 2010-2011 |
| Mercedes-Benz | E350 | 2006-2009 |
Related pages
Questions and answers
Which vehicles are in recall 19V918000?
25 models: Mercedes Benz C230 (2003-2007), Mercedes Benz C240 (2001-2005), Mercedes Benz C280 (2006-2007) and 22 more, about 747,928 vehicles in all.
What is the fix for recall 19V918000?
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
What can happen?
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.