Mercedes Benz C230, C280, C350, CLK350 and 13 more (2006-2007): Visibility
Recall 21V196000 · Mar 19, 2021 · Mercedes-Benz USA, LLC
11,356
vehicles affected
11,356
vehicles affected
Facts
- Recall number
- 21V196000
- Date
- Mar 19, 2021
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 11,356
- Kind
- Vehicles
- Component
- Visibility > Sun/moon roof assembly
- Model years
- 2006-2007
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
What can happen
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Vehicles covered
17 models, 23 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes Benz | C230 | 2006-2007 |
| Mercedes Benz | C280 | 2006-2007 |
| Mercedes Benz | C350 | 2006-2007 |
| Mercedes Benz | CLK350 | 2006-2007 |
| Mercedes Benz | CLK500 | 2006 |
| Mercedes Benz | CLK550 | 2007 |
| Mercedes Benz | CLS500 | 2006 |
| Mercedes Benz | CLS550 | 2007 |
| Mercedes Benz | E320 | 2006-2007 |
| Mercedes Benz | E500 | 2006 |
| Mercedes Benz | E550 | 2007 |
| Mercedes-Benz | Amg C55 | 2006 |
| Mercedes-Benz | Amg CLS55 | 2006 |
| Mercedes-Benz | Amg CLS63 | 2007 |
| Mercedes-Benz | Amg E55 | 2006 |
| Mercedes-Benz | Amg E63 | 2007 |
| Mercedes-Benz | E350 | 2006-2007 |
Related pages
Questions and answers
Which vehicles are in recall 21V196000?
17 models: Mercedes Benz C230 (2006-2007), Mercedes Benz C280 (2006-2007), Mercedes Benz C350 (2006-2007) and 14 more, about 11,356 vehicles in all.
What is the fix for recall 21V196000?
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall.
What can happen?
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.