Mercedes Benz C300, C350, C63, SLS and 6 more (2008-2011): Air bags
Recall 16V363000 · May 26, 2016 · Mercedes-Benz USA, LLC.
258,163
vehicles affected
258,163
vehicles affected
Facts
- Recall number
- 16V363000
- Date
- May 26, 2016
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 258,163
- Kind
- Vehicles
- Component
- Air bags > Frontal > Passenger side > Inflator module
- Model years
- 2008-2011
- Started by
- The safety regulator
- Hazard
- Injury
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What can happen
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Vehicles covered
10 models, 18 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes Benz | C300 | 2008-2009 |
| Mercedes Benz | C350 | 2008-2009 |
| Mercedes Benz | C63 | 2008-2010 |
| Mercedes Benz | SLS | 2011 |
| Mercedes-Benz | C300 | 2010-2011 |
| Mercedes-Benz | C350 | 2010-2011 |
| Mercedes-Benz | C63 | 2011 |
| Mercedes-Benz | E350 | 2010-2011 |
| Mercedes-Benz | E550 | 2011 |
| Mercedes-Benz | GLK350 | 2010-2011 |
Related pages
Questions and answers
Which vehicles are in recall 16V363000?
10 models: Mercedes Benz C300 (2008-2009), Mercedes Benz C350 (2008-2009), Mercedes Benz C63 (2008-2010) and 7 more, about 258,163 vehicles in all.
What is the fix for recall 16V363000?
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
What can happen?
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.