Mercedes Benz C300, C350, C63 AMG, SLS and 8 more (2009-2013): Air bags
Recall 18V043000 · Jan 10, 2018 · Mercedes-Benz USA, LLC.
132,167
vehicles affected
132,167
vehicles affected
Facts
- Recall number
- 18V043000
- Date
- Jan 10, 2018
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 132,167
- Kind
- Vehicles
- Component
- Air bags > Frontal > Passenger side > Inflator module
- Model years
- 2009-2013
- Started by
- The safety regulator
- Hazard
- Fire
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What can happen
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Vehicles covered
12 models, 17 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes Benz | C300 | 2009 |
| Mercedes Benz | C350 | 2009 |
| Mercedes Benz | C63 Amg | 2009 |
| Mercedes Benz | SLS | 2013 |
| Mercedes-Benz | Amg C63 | 2010, 2013 |
| Mercedes-Benz | C250 | 2013 |
| Mercedes-Benz | C300 | 2010, 2013 |
| Mercedes-Benz | C350 | 2013 |
| Mercedes-Benz | E350 | 2010, 2013 |
| Mercedes-Benz | E550 | 2010, 2013 |
| Mercedes-Benz | GLK250 | 2013 |
| Mercedes-Benz | GLK350 | 2010, 2013 |
Related pages
Questions and answers
Which vehicles are in recall 18V043000?
12 models: Mercedes Benz C300 (2009), Mercedes Benz C350 (2009), Mercedes Benz C63 Amg (2009) and 9 more, about 132,167 vehicles in all.
What is the fix for recall 18V043000?
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
What can happen?
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.